Contact

Address: 10685-B Hazelhurst Dr., Houston, TX 77043, USA

Phone: +1 484 457 8897
Email: contact@renew-parts.com
Hours: Mon-Fri 8am-6pm PST

Contact form

FAQ

When will I get my order?

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Some order have 8-12 days domestic shipping at US locations only. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Do you send a tracking number?

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s.) The tracking number will be active within 24 hours.

Can I cancel my order?

You are eligible for a full refund, including Shipping & Handling , ONLY if the order has been cancelled prior to shipping. We cannot process claims, refunds or additional requests once the package is in transit with the carrier. After checkout, if you make a mistake or change your mind, you have 30 minutes to cancel the order.